Privacy Policy
Effective Date: 01st April 2025

Zenitude Concierge (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website https://www.zenitudeconcierge.com (the “Site”) or use our services.


1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our Site.

a) Information You Provide

  • Contact details (name, email address, phone number)

  • Booking information (travel dates, destinations, preferences)

  • Payment information (processed securely via third-party payment providers)

  • Messages and correspondence sent through our forms or email

b) Information We Automatically Collect

  • IP address and browser type

  • Device information

  • Pages visited and usage data

  • Cookies and similar tracking technologies (see Section 5)


2. How We Use Your Information

We use your data to:

  • Provide and manage our travel concierge services

  • Process bookings and transactions

  • Respond to inquiries and customer support requests

  • Send updates, confirmations, and promotional offers (with your consent)

  • Improve our website, marketing efforts, and service delivery

  • Comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., booking platforms, payment processors)

  • Business partners involved in delivering your travel experience

  • Legal or regulatory authorities, when required by law

All third parties are required to handle your data in accordance with this Privacy Policy and applicable data protection laws.


4. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including secure socket layer (SSL) encryption, access controls, and regular data audits. However, no system is 100% secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Track usage patterns and improve website performance

  • Analyze traffic using tools like Google Analytics

You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.


6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent

  • Data portability

To exercise your rights, contact us at info@zenitudeconcierge.com.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Zenitude Concierge
Email: info@zenitudeconcierge.com
Website: https://www.zenitudeconcierge.com