Terms of Service
Effective Date: 01st April 2025
Welcome to Zenitude Concierge. These Terms of Service (“Terms”) govern your use of our website https://www.zenitudeconcierge.com (the “Site”) and any services provided by Zenitude Concierge (“we,” “us,” or “our”).
By using our Site or services, you agree to these Terms. If you do not agree, please do not use our Site or services.
Zenitude Concierge offers premium travel and lifestyle concierge services, including but not limited to:
Travel planning and itinerary design
Tour and activity bookings
Airport transfers and transport coordination
Restaurant and event reservations
Personalized local recommendations
All services are subject to availability and may require advance notice.
You must be at least 18 years old and legally able to enter into binding contracts to use our services. By using the Site, you confirm you meet these requirements.
All bookings must be confirmed in writing and may require a deposit or full payment in advance.
Prices are listed in the relevant currency and may be subject to taxes, service charges, and/or conversion fees.
Payments are processed securely via third-party providers. Zenitude Concierge does not store payment details.
Specific cancellation and refund policies may apply and will be communicated prior to confirmation.
You agree to:
Provide accurate and complete information
Use the Site and services only for lawful purposes
Respect all local laws, customs, and regulations when using our services
Not misuse or interfere with our Site or attempt to access data without authorization
We strive to be flexible, but some services are non-refundable or subject to cancellation fees. Changes to confirmed bookings may incur additional charges and depend on third-party provider policies.
We may coordinate services with trusted third-party providers (e.g., hotels, drivers, tour operators). Zenitude Concierge is not responsible for the acts, omissions, or service quality of these third parties.
To the fullest extent permitted by law:
We are not liable for any loss, damage, delay, or injury arising from your use of our services or third-party services.
Services are provided “as is” without warranties of any kind, express or implied.
We do not guarantee the accuracy or availability of content on our Site.
All content on the Site, including text, graphics, logos, and images, is the property of Zenitude Concierge or its licensors. You may not use, reproduce, or distribute this content without written permission.
Our Privacy Policy explains how we collect and use your personal data. By using our Site and services, you consent to our privacy practices.
We reserve the right to suspend or terminate access to our Site or services at any time, for any reason, including violation of these Terms.
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., Mauritius]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Site after changes implies acceptance.
If you have any questions about these Terms, please contact us:
Zenitude Concierge
Email: info@zenitudeconcierge.com
Website: https://www.zenitudeconcierge.com